Returns & Exchanges

At Redragon, we want to ensure your gaming setup is perfect, which is why we offer a 30-day return policy on all high-performance peripherals. If you are not completely satisfied with your hardware, we provide a streamlined process for returns and exchanges to get you back in the game.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the order containing the item you wish to return, or contact our support team with your order number and reason for return.

• 2.
  Prepare the Package

  Place the product in its original packaging including all cables, manuals, and accessories to ensure a full refund or exchange eligibility.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5 to 7 business days.